We’re as committed to what we are creating as we are to making your shopping experience with us smooth and easy. If you are not 100% satisfied with your purchase we will gladly accept returns of clean, unworn merchandise for a full refund. We are only able to accept returns on items purchased directly via www.Sazzi.com.

All returns must have a RMA number, which can be obtained by e-mailing us at info@sazzi.com or by calling us at (928) 301-7759. Please do not send items back without a packing slip or return authorization. Please allow at least two (2) weeks to process your return. Once you receive your RMA number we will also provide you with a return shipping label. In case you lost yours, here’s the return address:

Sazzi Footwear
Attn: Customer Service Returns
809 W Riordan Rd
Ste 100-403
Flagstaff, AZ 86001

Any discounted sales are considered final sale and are not subject to returns or exchanges.

Please note that all returns must be clean, unworn and with the original tags, hanger and footwear bag. If you have concerns about this policy, please call us before you ship your return. Also note that we make final decisions on returns when the item is in our possession.

Exchanges

If you’d like to exchange something for a different size or color, or just a different pair all together, we’ll pay for the shipping on the new order. Send the original item back and we’ll issue a credit back to the card used to place the original order.  Give us a call and we’ll place a new order for you and waive the shipping.

If you have questions, need help or just want to talk to someone about your return or exchange, please give us a call at (928) 301-7759, or email us at info@sazzi.com